Reservation Policy

Reservation Policy

Cancellation Policy

Deposits are refunded, less a $25 processing fee per accommodation when the cancellation is received at least 14 days prior to the scheduled arrival date for all lodging, excluding cottages where a 30-day cancellation is required. In the event of an early departure, the deposit is non-refundable, unless the resort is notified as described below.

Deposit Policy

Your 2 night deposit confirms the entire period booked & will be applied to the last two confirmed nights of the reservation. Your deposit includes a current 9% Maine State lodging tax. Deposits are refunded, less a $25 processing fee per accommodation when the cancellation is received at least 14 days prior to the scheduled arrival date for all lodging, excluding cottages where a 30-day cancellation is required. In the event of an early departure, the deposit is non-refundable, unless the resort is notified as described in the cancellation policy above.

Air Conditioning

Please note that the cottages do NOT have air conditioning. While we experience cooler temps here at the resort with that amazing ocean breeze, if you desire air conditioning, please consider the air-conditioned accommodations located in our Main Lodge, Lighthouse, Harbor Village suites and Fairwinds suites.

Dog Policy

If you are bringing your canine friend with you, please provide advance notice to ensure you have selected a dog friendly option here at the resort. There is a nightly dog fee of $50 per dog. In the case that there is not an option of availability of a dog friendly room, and a dog is brought to the property, there will a $250.00 cleaning fee of the room.

Debit Card Use

We happily accept debit cards at our resort, but if you choose to use your debit card at check-in, please note that a hold on these funds can take up to 15 business days for your issuing bank to reverse. Authorized amounts may take up to 30 days after departure to be released by your financial institution. We strongly suggest that you use a standard credit card upon arrival. You may change the form of payment at departure if desired.

Smoking

If there is smoking, of any kind, in the room that is rented. There will be a $250.00 charge for cleaning and oxidizing the room after departure, this will mean no refund or reversal of the incidental fee.

Resort Fee

Please note that there is a resort fee of $35/day between June 20 and September 5.

 

Children Policy

Free of charge up to the age of 12 years old, staying in the parents’ or guardians’ room and using the existing bedding. Extra bedding (cot or crib) can be provided at an additional cost ($10 each) at time of booking. $15.00 per adult per night will be applied to the reservation over the age of 12.

Pets are welcome with a charge of 50USD per pet per night. If left alone in the room, pets must be placed in a kennel. With the exception of guide dogs, pets are not permitted in restaurants or pool area. Pet rooms are limited, so please call direct.